Azure AD / Office 365 Sign In


In order to utilise your Azure AD (AAD) or Office 365 credentials to sign into Skype for Business from VIA please first consider the following caveats:

  • Changing the sign in method in the VIA portal will immediately affect any subsequent logins to any VIA products. We recommend performing these changes out of core business hours, ensuring colleagues are fully aware of the changes taking place and that the sign in process is fully tested after implementation.
  • Once Azure AD / Office 365 Sign In is enabled, users will not be able to sign into Polycom VVX or RealPresence Trio devices. In order to utilise these devices, please create a "Device account" in the VIA portal. This account is solely for the use on an IP device and does not allow for SSO.
  • The following client versions DO NOT support VIA SSO:

Office Client 15.0.[0000-4766].*
Office Client 16.0.[0000-4293].*
Office Client 16.0.6001.[0000-1032]
Office Client 16.0.[6000-6224].*

If you wish to continue with Azure AD / Office 365 Sign In, please contact VIA Support. The below process can only be started after verification from VIA Support. Once verified, please follow these instructions:

1) Navigate to the Office 365 Admin Portal:

2) Select "Admin Centers", "Azure AD".

3) This will redirect you to the Azure Management Portal. Select "Active Directory", then the name of your user directory.

4) Select "Enterprise applications" from the left menu and then "New application".

5) Under "Add your own app", Select "Non-gallery application".

5) Give the application a name, such as "VIA - Skype for Business". Click "Add". The application will begin to create. This process may take a couple of minutes.

6) In the Quick Start Menu, select "Configure single sign-on". Then select "SAML-based Sign-on". Enter the required information as follows:


Reply URL:

User Identifier: *Select the required user identifier*. The default "user.userprincipalname" is usually the required value.

Please leave all other options as default.

7) Copy the "App Federation Metadata Url" . This is required in the "Enable SSO" section of the VIA portal.

9) Create a security group on Azure AD called VIA UC Users

10) Add all users who are to have access to VIA UC to this group

11) Go to the Enterprise App created earlier

12) Set the permissions on the app to allow the group created to have access to the application and VIA UC

13) Enter the App Federation Metadata URL into the SSO setting on the domain on the VIA Portal.

14) Please send the App Federation Metadata URL to VIA support to validate and complete SSO Setup. Once this has been entered, SSO registration is complete.



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