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Polycom Handsets Tethering To PC/ Laptops

This Article will explain how to tether your Polycom handset to your PC/Laptop.

1. Firstly you will need to Download BToE on your PC, enter the Link below on to your internet browser:

http://support.polycom.com/content/support/North_America/USA/en/support/voice/polycom_uc/polycom_uc_software_for_lync.html

2. This will take you to the Polycom Support page, under software downloads you will see 'Polycom Better Together over Ethernet Connector (BToE) Application', choose the latest version and install on your PC.

Note: For the BToE to work fully with PC's or laptops they need to connect through the same Ethernet connection as the Polycom device and "daisy chained", meaning if you are connected to the network through WiFi, the software won't see the device connected. If you are having issues with the device not syncing, please see the following:

1. Make sure that the PC/laptop Ethernet is connected to the back of the handset and the Polycom handset is connected to the network (‘LAN’ port at the back of the handset)

2. Make sure that Polycom BToE is installed on the machine, by either going to start, programs, Polycom, Polycom BToE Connector and that is running in the system tray, see image below of what should show:

 

 

 

 

 

 



 

 

 

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