We will respond to priority 2 and 3 support tickets between 08:00 and 18:00 (UK local time) Monday – Friday (excluding UK public holidays).
We can be reached on the following numbers:
- 842 (from Skype for Business)
We monitor our infrastructure 24/7/365 and aim to resolve issues ASAP any time of day or night. Outside of the above times, please call us on either of the above numbers if you are having an issue with the system that falls into a priority 1 category.
Before raising a priority 1 ticket, please check our service status page as we may already be aware of the issue and our time would be best spent resolving the issue ASAP.
We will be operating normal opening times throughout the Christmas period with the exception of 23rd December, when we will be closed from 3pm.
24/7/365 support is unaffected by this closure.