Voice mails can be access in 3 different ways:
1) Using your personal company email account. All voice mails are delivered by email as an MP3 attachment to you company email account.
2) Using your Skype for Business client, you can press and hold 1 on the keypad to access the voicemail audio menu.
3) by dialing +44 (0) 345 450 6560 from your mobile. You will need to know your access number and PIN which can be requested from support.
Voicemails are kept on our servers for 30 days, after which they are permanently and irreversibly deleted. The emails delivered to you in your company email account are stored for as long as your company IT policies permit.