Reverse Number Lookup

In order for reverse number lookup (or reverse toast) to function properly, please follow these instructions:

1) Create a NEW contact in Outlook for the contact you frequently receive calls from.

2) Enter at least the following information:

a) First Name

b) Last Name

c) Display Name

d) Email Address - !Important

e) Telephone Number - !Important

The Telephone Number must be in full, international format:


With no breaks, lines, dashes or (0).

3) Save the new contact.

NB - The first time the person calls you from this number, the reverse number lookup will not work. The second time, the correct user information will show.

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