To add new users onto the VIA platform, please follow the steps below:
1) Login to the VIA portal and select ‘Setup’:
2) Click on the ‘Create User’ Button and fill out the appropriate information for the user:
Note: if you want to add an Outbound CLI for the user, click on ‘Advanced’ and select the number you need to set this to.
3) Click save and wait around 5 – 10 minutes for this to complete, once done a tick will show for the user, plus a welcome email pack will be sent to the users email address.