Follow

Creating users

To add new users onto the VIA platform, please follow the steps below:

1) Login to the VIA portal and select ‘Setup’:

2) Click on the ‘Create User’ Button and fill out the appropriate information for the user:

Note: if you want to add an Outbound CLI for the user, click on ‘Advanced’ and select the number you need to set this to.

3) Click save and wait around 5 – 10 minutes for this to complete, once done a tick will show for the user, plus a welcome email pack will be sent to the users email address.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request