You may now sign into the Support Centre using your Skype for Business/VIA Portal credentials.
We have launched a new method of signing into the Support Centre to raise tickets. We've merged the Support Centre/Skype for Business/VIA Portal sign in to reduce confusion and to limit the number of passwords for all of our systems to one.
You may reset your password in the same place for all systems: https://portal.via.co.uk
The new sign in screen will appear as below.