This article refers to Kuando Busylight presence indicators. Please speak to our sales team or visit https://shop.via.co.uk/ if you would like to find out more.
1) Please ensure Busylight is plugged in, and latest software is installed and running (http://www.plenom.com/download/software/)
2) Right click on the Busylight icon in system tray, select Lync/SfB tools
3) Under Hotkeys for fast call handling > Fast Dialout select a hotkey from the dropdown list. Press OK.
4) Now you will be able to use the selected hotkey to copy within the targeted application and dial in Skype for Business:- Highlight a number/address you would like to dial and press your selected hotkey to dial (no need to copy).